Welcome to the website of Prestige Curtains and Blinds. By accessing or using this website or our services, you agree to comply with the following Terms and Conditions.

Services

Prestige Curtains and Blinds provides consultation, supply, and installation services for curtains, blinds, and related window furnishing products. All services are subject to availability and confirmation.

Payment Terms

• A deposit may be required to confirm an order and begin installation.
• The remaining balance must be paid prior to or upon completion of installation.
• Accepted payment methods may include bank transfer, card payment, or other approved methods.
• Late payments may incur additional fees or interest charges where applicable.

Refund Policy

• Custom-made curtains and blinds are generally non-refundable once installation has started.
• Refunds may be considered in cases of manufacturing defects or service errors.
• Approved refunds will be processed using the original payment method where possible.

Delivery and Installation

• Delivery and installation times are estimates and may vary depending on product availability and project requirements.
• Customers must ensure safe and reasonable access to the installation area.
• Additional charges may apply if installation conditions are unsafe or require extra labour.

Cancellation Policy

• Orders may be cancelled before installation begins.
• Deposits may be non-refundable if cancellation occurs after materials have been ordered.
• Custom or made-to-measure products cannot be cancelled once installation has started.

Warranty

• Products may be covered by manufacturer warranties where applicable.
• The warranty typically covers manufacturing defects but does not cover misuse, accidental damage, or normal wear and tear.
• Warranty claims must be reported within a reasonable timeframe.

Limitation of Liability

Prestige Curtains and Blinds will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the product or service provided.

Website Content

All content on this website including text, images, branding, and design is the property of Prestige Curtains and Blinds unless otherwise stated. Unauthorized reproduction or use is prohibited.

Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the issue through direct communication. If a resolution cannot be reached, the matter may be referred to mediation or relevant legal authorities under applicable Australian law.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@prestigecurtainsandblinds.com.au

Phone: 0430 350 240